Ride Gwinnett is heralding 2023 as their best year yet.
Jan. 12 Gwinnett County officials introduced the rebranding and new name of Gwinnett’s Transit system which has been operating since 2001 — formally called the Gwinnett County Transit.
Ride Gwinnett marks a new era marked by new bus stop signs, micro transit vehicles, newly wrapped buses, and honors the continued legacy of its previous incarnation,.
This calendar year, they added three new local routes to their service, including:
- Route 25: Gwinnett Place Transit Center in Duluth to Stone Mountain’s Amazon Distribution Warehouse
Launched on on Aug. 28, this route will be servicing Pleasant Hill Road, Lilburn, Mountain Park, and Stone Mountain
- Route 70: Downtown Snellville to the Indian Creek MARTA Station by using Highway 78
Also launched on Aug. 28, this route will be servicing Snellville, Highway 78, and the Indian Creek MARTA station
- Route 50: Buford to Sugarloaf Mills.
Launched on Nov. 20, this route will be servicing Suwanee, Buford, and the Mall of Georgia area.
These new routes have played a pivotal role in assisting area residents to travel across the county into areas not previously served in these capacities.
Aug. 28 marked an introduction of micro transit to the Lawrenceville and Snellville areas with an on-demand, shared-ride service which is not limited by predetermined routes. This new development gives riders more flexibility about where, when, and how they wish their rides to accommodate them. Marked as a defining success, the service will continue on into 2024.
Potential riders may download the Ride Gwinnett app if they wish to start exploring the new service and book rides at their convenience. Such services may also be accessed and booked in advance by phone through the Ride Gwinnett dispatch at 770-246-4770.
September 2023 saw the approval of the Transit Development Plan by the Gwinnett County Board of Commissioners. Fueled by anticipated economic and population growth, the plan makes immediate and ongoing long-term recommendations for the transit system through a holistic approach based on capital priorities, operational improvements and current needs for infrastructure support.
Marked by innovative, foundational, and expansive approaches in identifying the right key areas for intervention and improvement, the Transit Development Plan for Ride Gwinnett was formally recognized with the 2023 Georgia Transit Association Innovation Award.
The new plan can be accessed at the link to check out new services which tentatively include:
- Shuttles to the Hartsfield-Jackson Atlanta International Airport;
- Additional local routes
- Bus rapid transit service
- Expansions to Ride Gwinnett’s existing micro transit program.
In their final newsletter of 2023, Ride Gwinnett has honored their “operator, maintenance worker, customer service representative, and supervisor of the year.”
They went on to further applaud them by saying:
“Each of these support staff has gone above and beyond to help Ride Gwinnett meet the Gwinnett standard and provide excellent service to our residents.”
The honors were dictated as follows;
“Lead Supervisor Alvin Doe recognized Rennie Seecharan as Operator of the Year and Lawrence Moody as Supervisor of the Year:
- “Rennie has been with Transdev since April 2006. Rennie drives local and commuter and is just one of our elite drivers we have here at Transdev.”
- “Lawrence has been with Transdev since January 2020 and became supervisor the very next year. Mr. Moody is our AM supervisor and dispatcher who issues all the work to our drivers.”
Maintenance Manager Deo Sign recognized Mytchel Jules as Maintenance Worker of the Year and Evelt Cherfily as Maintenance Service Worker of the Year.
- “Mr. Mytchel Jules has been with the company since January 2017. Mychel is a very exceptional employee. He never calls out and always come to work on time. His performance and ability meet the requirement that is needed to repair the buses, and his electrical work exceeds expectations. Mytchel will go above and beyond to make sure all repairs are done the right way.”
- “Mr. Evelt Cherfily has been with the company since July 2004. Evelt is an exceptional employee. He will go above and beyond to make sure that all vehicles are properly serviced. Evelt never calls out and always comes to work before his assigned shift.”
Customer Service Manager Debra Moses recognized Virginia Swift as Customer Service Representative of the year:
- “Virginia has been with the Customer Service department since January 6, 2015. During her time with us, she has rarely missed a day of work. Virginia is always genuinely excited to help customers. She’s professional, patient, empathetic, and passionate with everyone. It comes easy to Virginia, as she puts herself in the customers’ shoes and advocates for them when necessary. She always goes beyond meeting the customer’s basic needs. We love Virginia!”
Community members wishing to provide positive or negative feedback about their experiences with Ride Gwinnett may complete this feedback form. Or, individuals may also call 770-822-5010 to access Ride Gwinnett by phone.
